Accommodation is by reservation only. We require your credit card details. We do not charge against it, but it is held as guarantee should cancellation occur.
Due to our intimate size, any cancellation affects us significantly. Consequently, the following cancellation policy applies:
Cancellation within 30 days of arrival 25% charge
Cancellation within 7 days of arrival 100% charge
Naturally, we will make every attempt to re-sell the room(s) and night(s) booked in question and if successful, we will reimburse your payment. We advise our guests to arrange their travel insurance.
Chalet Eiger Lodge provides for their guests peace & tranquillity in a relaxed atmosphere. Therefore, we regret that we are not able to accommodate children under the age of 15 years unless you are booking 3 or more suites.
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